Read our reviews on the most reputable review platforms
OR leave us a review and read what other customers have to say
Submit your review
I couldn't be happier with the service received from Better Air Northwest. The experience was spot-on perfect from start to finish. They were on-time for all appointments. Their friendliness and professionalism was second to none. I especially liked how they were very careful about controlling dust and debris by putting down plastic everywhere they would be walking and carrying out the old ad dusty ducting. The techs, Jordan and Edgar, were impressively efficient and professional. Better Air Northwest has gained this customer for life. I couldn't recommend them enough.
Like some other folks I thought duct cleaning was a cash cow for companies but really was not needed if you kept your house clean. Wow I was wrong. The whole experience from setting the appointment to doing the actual work was amazing. Matt has high standards and it reflects in the quality of work and the example he sets for his staff. Luis He arrived on time and worked hard. Luis vacuumed each downstairs register and the sheet metal scrubbed to a bright shine before cleaning the ducts. He even dusted of the ceiling fan while he was up on the ladder doing the ceiling registers. He found an issue in one of the return registers and fixed it. I appreciated that he explained what he was doing and why it was important.
Like the other reviewers, I highly recommend Better Air Northwest.
I want to compliment this company and their employees for outstanding customer service from the first phone to schedule air duct cleaning through completion of the job. The men who performed the service were friendly yet professional. They explained what they were doing and why, arrived on time and got right to work, followed COVID-19 safety protocol and were respectful of our property. I highly recommend Better Air Northwest. It’s a great value and we will definitely be repeat customers.
Outstanding service by Techs Tyler and Jonathan .... efficient and well done cleaning of dryer vent and reharnessing the vent piping (had fallen down into crawl space. All cleaned up Too
Anthony and Joe were on time, explained the process and were thorough with the work. thanks for great service! Ariana
Tyler. H and Jonnie. P did amazing they were very friendly and very knowledgeable about the work they were doing. They also gave me a simple step by step explanation of what they were doing.
We needed our dryer vent cleaned and wanted to support a local company if possible. We saw great reviews about Better Air Northwest so thought we would give them a call. From the time I booked the appointment until I received an email this morning thanking us for using them I couldn't be happier. Anthony and his associate were very thorough and cleaned their surroundings outside from extra lint that had blown around. I would highly recommend this local family owned company and plan on using them in the future.
Anthony and Joe did a great job! I’ll will recommend your company to anyone looking for an awesome job of duct cleaning.
We had a dead smell coming from our air ducts. We tried other companies but none would return our call. Better Air had tech out that afternoon to see what the problem. We would like to thank Lawrence , Tyler and Jonnie for finding the problem and taking the dead rat with them. The house smells great now. Thank you Better Air.
Anthony and Joe were prompt, professional, courteous, and thorough in their work. Their customer service was a 10! They talked through their process and kept me informed along the way. My house no longer has an "old house smell!" I have used other companies in the past, but Better Air Northwest was a superior experience from the ease of scheduling, customer service, and quality work. My house no longer has an "old house smell!" I highly recommend!