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My wife and I had our ductwork cleaned by your company the other day and our house is 60 years old. This is something we have always overlooked and thought it would be a good time to have done now. They called 15 minutes ahead of their arrival time to let us know they would be on time, They had everything set up in just a few minutes and got right to work cleaning floor registers and setting up the big vacuum system. They were so nice to explain everything they were doing and why so it helped me understand. This was long overdue for our house and the air return piping looked like new when they were done and they also cleaned the blower wheel inside of furnace . Cant say enough nice things about Aaron and Angel they are the best. We would highly recommend Better Air northwest for a professional neat clean thorough job with super caring, kind workers.

Edward walter Senchyna

Eric and Ryan arrived exactly on time and worked efficiently. We were amazed at the amount (a garbage can full) of lint they pulled out of the dryer vent system. A potential fire averted!

Our home is over 25 years old, and they removed construction debris from the heating ducts! The ducts are super clean now and there should be much less dust accumulation in the house. They also cleaned the vent grills in all the bathrooms. Plus our vents were cleaned and polished, and they cleaned up what little mess they made. We will be repeat customers in 5 years.

Nancy & James Driscoll

Better Air Northwest did a superior job replacing all of our ductwork both in the ceiling and in the crawl space. We learned that after 31 years the ductwork degrades. Tyler and Jordan were here early and worked late to accomplish the job in just one day. They were knowledgeable and took time to explain what they were doing and why. They were respectful of our property and the pictures they provided to us showed that the work they promised was well done. When they finished they shared the pictures to explain the detail taken in completing the job! I highly recommend Better Air Northwest

Margaret Walker

Jason and Bo came to do our service. Fantastic workers, would recommend again. Explained thoroughly through each step and was very careful through the process. Took pictures during there time here of what is being completed before and after. Highly recommend!

Carol Castellano

WOW….before and after photos combined with the clean filter going in and the DIRTY coming out was very eye opening…This is what they mean when they say the inside Air in your average home is much more polluted then outside. Wife and Son experiencing allergies mainly when at home…

Better Air Northwest, I checked their referrals, gave then a shot, AND WOW EXTREMELY pleased. They, Tyler and Jonnie explain exactly what they are going to do, they show you before pics of dirty ducts, during cleaning process video, then after process is complete…..We opted for the Dryer vent clean and it was almost clogged, about 20lbs of lint (no exaggeration) came out of the line, fire hazzard…they even replaced the Vent cover no cost….

Due to my wife’s and son’s allergy issues, they recommend every 3 years….and we will definitely have BETTER AIR NORTHWEST back out …

I highly recommend.

Jason Lee

Eric Campbell and Ryan cleaned my furnace ducts and returns, and my dyer vents.

They were thoroughly professional and careful in their work. Importantly, they left no dust or dirt anywhere in my house, which required use of their cleaning equipment in every room.

Their explanations on procedures were thorough. They were careful to to reattach the original hand written statement of specs and other information provided by the installer of my furnace so that this information would not be lost.

They left a thorough record of their work, including before and after photos of the ducts.

I will contact Better Air Northwest again in 3-5 years for the next cleaning of furnace ducts and dryer vent.

Tom Arnold

Having met with and seen both Jason and Bo clean our ducts, I am very pleasantly surprised at how much time and effort it took effort for our ducts to be cleaned. Both guys were quick, efficient and actually taught us about the need for clean ducts. We are both impressed with their work ethic and we know we’ll be thanking them each time we feel nice clean air circulate through our home. Each man took the time to explain what they were doing so we were always in the know. We will continue to keep in touch with Better Air Northwest and arrange for a second appointment when we find it necessary to have ducts cleaned again in our home. We’ll see you again in 3 to 5 years.

Thank you both so much!

Barbara Fitzpatrick
John Grogan

Barbara Fitzpatrick and John Grogan

Our family was very pleased with the hard work and thorough duct cleaning by Eric and Ryan recently. We were given clear explanation of the services and shown the level of dirt and the results after cleaning. Time was taken to explain the equipment used and how the cleaning would be done. It was an instructional service. We couldn’t be happier. We now enjoy fresher indoor air with clean air ducts for our new HVAC system. I’d recommend Better Air Northwest to anyone looking for an honest and through air duct cleaning. Again, Eric and Ryan were superior!

Thomas Pierce

I was grateful to have an official air duct test (leakage to outside), air duct cleaning, and dryer vent cleaning all done within five hours by two crews from Better Air Northwest. Jason and Angel efficiently handled the test first using quite an assortment of tools and equipment. As they finished, Tyler H. and Jonathan P. toured my 2900 sq. ft. 3rd-floor residence while briefing me on their procedure. They brought in a different variety of tools and equipment. Before and after photos they shared as the cleaning progressed assured me that it was well worth investing in professional services. Although it is not a homeowner’s most enjoyable experience, the four gentlemen who came to my home could not have been more considerate, trustworthy, and pleasant. In summary: 3 Services — 4 Professionals — 5 Stars.

W. L. Scott

Your team called ahead to see if we would like an earlier appointment. They arrived on time and did an incredible job explaining what we could do between visits. They cleaned up and even vacuumed the house. I will recommend them to friends and would rate them a 10 on a scale of 1 to 10.
We’ll see you again in 3 to 5 years.. I

Richard colby

Justin & Eric did a great job! Very happy with the service.

Debbie E.

My previous review was supposed to show 10 stars but for some reason it did not.

10 star review!

Daniel

As semi-retired general contractor and new home owner I am very happy having had Jason and Bo clean our duct system and furnace. They were knowlegdable, polite, and kept the house clean during and after their work. They took time to explain how they were going to do their work and charged me fairly. I will use them again down the road and definitely recommend them.

Daniel Clavin

I’ve had Better Air NW come out again after a couple of years and again, consistently, they did a thorough job! Always happy with these guys. Couldn’t recommend them highly enough.

Eugenia Slater

I have never dealt with a more dedicated and thorough job. They arrived on time, worked very hard and performed each task with professionalism. I highly recommend BetterAir NW for their commitment to service. These two young men were wonderful to work with and told me what was happening every step of the way. I have terrible allergies to dust and they cleaned to a very high standard. I will definitely have this Company back in the future. Honest, precise and quote was exactly as written!

Marise Scott

The duct-cleaning was excellently done by two staff. Job done thoroughly and with care for excellence in the services they delivered. They asked thoughtful questions to help them understood the exact degree of services needed. Also, they were very friendly and respectful. Matt, the company owner, would be proud to see them work at my home and interact with me and my wife.
I will continue hiring Better Air; they present what I believe is a wonderful value.

peter loeb

Loved having Better Air NW come out to clean our ducts. Anthony and Ian were very polite and professional. Would use them again and will tell our friends to give Better Air a call!

Pam Brown

Two young men…..Anthony 2.0 & Jonnie….cleaned our duct system and I have to tell you how impressed I was with their professionalism. They were both hard working, knowledgeable and a pleasure to have in our home. We are still amazed with the difference in air flow they made happen. I will use Better Air Northwest when needed and will happily request the work be done by…..you guessed it – Anthony 2.0 & Jonnie.

Kenneth A Garver

Excellent job. Jarred and Jason showed up on time, courteous, efficient, explained and demonstrated what was being done and left the place as if they were never there. Definite 5 stars

Aron Swerdlin

Blake and Jared cleaned our air ducts and dryer vent this morning. They are very polite young men, respective of our property and a pleasure to work with. They took the time to explain everything they were going to do and followed up afterwards with pictures and further explanation of what they actually did. Thanks
Phil

Phil Virgin

The team that came to my house to clean my air ducts and dryer vent were professional and personable, answering my questions about the work. However, they did not clean all the debris from several spaces. I called to talk with Melissa the next day and a manager was sent out promptly to review the areas and clean up the debris. He apologized for the lack of clean-up, which is typically part of the service, and we worked out a price adjustment. I have rarely encountered a company that stood by its work and product, promptly addressing any issues. They made me feel valued as a customer. I will confidently use them again and refer friends who need duct cleaning. Thanks Better Air Northwest!

S. Sacks

Joe and Allan did a fantastic job cleaning our air ducts and dryer vent. They were very knowledgeable and thorough. Joe discovered that our dryer vent was not properly connected and the majority of the debris in the return duct was actually lint from the dryer. After cleaning it, he attached it properly so we won’t have that issue again. We will definitely have them back and will refer them to our friends and family.

Mary Wilken

Great team of guys. Did an fantastic job

Charles

Jesse R. and Mike W. provided an excellent experience. They were friendly and very professional. Jesse first explained in detail what they were going to do, what I could expect and what they would be providing me. After initial inspection the plan changed due to my furnace configuration and Jesse explained why he had to change the plan and what the new plan was. When finished they showed me before/after pictures and they left my home in a condition that you would not know that they had been here. In addition to cleaning the ducts they also clean the fan blades, spider webs and wipe the registers down.

I highly recommend Better Air Northwest.

Ray Tatum

This company is a sham. Guy was here for less than 10 minutes to clear my dryer vent line from the dryer to outside, and I just pulled a cantaloupe size wad of lint out of the line! Refund me!

Leslie Hunt

They were professional, kind, cleaned up, price was fair, and on time. I will never go anywhere else to get my ducts cleaned.

Julie Bounmasanonb

Scheduling was easy and the technicians (Anthony and Ian) were knowlagable, polite, freindly and efficient. They pulled a lot of “stuff” out of our 20+ year-old system and it smells a whole lot better now.

I would note that you should be aware that they need access to all your registers. I somehow misunderstood this when I scheduled the service. I can’t lay blame on the receptionist because I honestly don’t know if it was a misunderstanding on my part, therefore I would still make these folks my first call and I’m giving them a 5 star rating which is a rarity for me.

Curtis Knight

The guys were great! They called and came early. It is nice to see good people doing a great job and cheerfully. They were able to correct the dryer connection to the wall so the dryer would sit back even with my washer, repair the bird cover over the outdoor vent as well as clean heaps of lint out of the duct. They left everything spotless! I was delighted with the service.

mary mccoy

Great experience from first call to completion. A big thanks to Jarred and Jesse for they great work they did!

J. Scherr

The crew I had, Joe Rohde and his partner Allan, were great. They arrived on time after giving us a 15 minute heads up they were on their way. The were professional and polite. They got right down to work and were efficient in doing the job. Joe explained in detail the plan and the logic behind it. Afterwards, they showed me the gunk they got out of our ducts. I highly recommend this company. They are a real professional organization. I would give them the highest possible rating.

Kenneth Strothkamp

Very appreciative of how they managed to help us on an emergency situation…… not just once but twice.
From the initial phone call to the technicians that came to our home on both occasions, they could not have been more professional, courteous and efficient.
So rare is quality customer service available, I would and will recommend this company to everyone.
Could not have been happier with their service!
FYI, cleaning your homes air dusts is really a good idea!

Karen Wells

Jeremiah and Anthony 2.0 came out to do a duct cleaning. They were very informative and professional. Explained and showed the before and after pictures. I highly recommend this company. Thank you very much.

Ron Hoffman

I had Eric and Nathaniel come provide service for my house and they were so kind. They did such a great job explaining everything to me, showing me pictures and making sure to clean up afterwards. Highly recommend Better Air Northwest and these two!

Stephanie Trombley

Jared and his team were fantastic. We have an older home with extensive and in some cases creative duct work. In addition to a thorough cleaning they did some small patches and repairs and helped me understand the idiosyncrasies of our system. Through out the day they explained everything they did, showed me pictures and were meticulous about cleaning up not only their work areas but every place they might have walked or tracked dirt. They even changed some hard to reach lightbulbs for me!
Honestly they couldn’t have been more thorough, helpful and professional. They exceeded my expectations by a lot! I highly recommend Better Air NW

Martha Howe

I can’t say enough about the professional service and quality of service I received.
The gentleman that came to home were very professional and respected the needs of my pets with there equipment. They kept me informed what they had found and left my home in much better condition then when they came. I am convinced that getting my vents cleaned every 5 years is beneficial to my health and my pets.
I would recommend this service to anyone.

Lisa Rasmussen

Justin S and Andrew R were both extremely professional and knowledgeable. They took the time to explain the process and how everything worked. I had all my ducts cleaned and dryer vent also. In fact, there was an issue with my dryer vent and they both stayed longer than planned to make sure everything was in working order. They went above and beyond the call, no question. If the rest of the crews are like Justin and Andrew, you will be in excellent hands. 5 stars isn’t enough. Highly recommend Better Air NW.

Kevin Smith

Many years ago I called another company to have the ducts cleaned in my crawl space. Four or five men showed up at the door and they were really dirty from head to toe. I was then told they need to come in the house to do the work. I had never had my ducts cleaned before and didn’t realize that’s how it’s done. I suddenly told them they had to leave that I would need to reschedule (didn’t mention with another company). Many years passed but I never wanted to have anyone out to clean the ducts. Then I heard about BETTER AIR NORTHWEST. They assured me there would only be 2 men and they would be very clean as well as their equipment. The experience surpassed my expectations.
Anthony E. and Ian were very professional and explained all they were going to do. They even wiped off the machine and wheels before bringing into my house. They vacuumed around each register when they were finished. Also, cleaned the air exchanges and put the covers back on correctly. One had been put on upside down 36 years ago when the house was built. Good eye for detail!
I highly recommend BETTER AIR NORTHWEST and will tell my friends about them. I give them an A+

Pamela Vandor

I was so very impressed with the crew that they sent because they were VERY polite and informative, explaining how and why they go about their work because it is much more than just vacuum out the heat ducts and the dryer vent. It is really amazing the extent that this company does to insure that even the minute particles are ‘caught in their filtering system.
Much more to say but I would encourage anyone that has a heating system to give this company a call and let them explain the ‘details’ that they go through to make sure that your system is completely cleaned.

Wayne Lyle Felton

Justin S. and Andrew R arrived on time, which is always nice. They were friendly and made short work of the 14 ducts that had to be dealt with as well as the exchange. They were nice enough to let me watch and check how much debris came out of the ducts. They also explained what the equipment does and how it seems to differ from other cleaners. I am only renting but I highly recommend this company. When they left, it was like they were never here.

Darrell Reed

They did a great job. Cleaned all ducts in our house, being very mindful of everything around them so as not to cause any damage. And the material they got out of our ductwork was impressive. Before and After pictures showed how dramatic the difference was in how much ‘yuk’ was in our ducts. They worked quietly and efficiently. And made sure when they were done that all areas were cleaned up thoroughly. I would recommend them highly over other companies because their technicians have the experience and training to do the job right. Our tech even answered some questions about our furnace operation and thermostat settings. Very impressive.

P. Anderson

We’ve lived in our home for over 15 years. Better Air NW is the first and only company to clean our vents. Blake & Jared arrived exactly on time, they explained everything before hand and as they went through the process. They were very professional, detailed & thorough. All I can say is AMAZING!! Besides showing us before and after photos honestly we actually experience the difference…..our allergy bouts have been reduced to nil! If in the market do yourself a favor and reach out to BANW & make sure you ask for Blake & Jared!

Jim Corral

I was very skeptical about the vent cleaning with all of the scams out there. I called better air northwest got scheduled immediately. I was not sure exactly what to expect but they met an even exceeded any expectations I may have had. Jesse and Max were so knowledgeable about their work, they let me know everything they were going to do prior to starting, and answered all of my questions along the way. I had my dryer vent done as well and it proved to be a challenge It required a little extra work and even crawling under the house. Jesse went above and beyond to get it done correctly. I am so appreciative and thankful that I went with Better Air Northwest. I give them five stars across the board, the quality, timeliness, attention to detail and the exceptional professionalism that Jesse and Max had.
Thank you Jesse , Max & Better Air Northwest.

Vicki Putnam

Blake and Jared came to clean the vents in our new home, and I can’t say enough good things about the experience. They were polite, professional, informative, and candid. They stayed as long as the work required and communicated with us at every step.

Really top notch, and our vents have never been cleaned! I would recommend this company to anyone, and these two in particular!

Nathan Wetzel

so impressed with this company. The 2 reps that did our air duct cleaning were Anthony 2.0 and Jake Lee. They represented their company in a very positive way by introducing themselves, putting on shoe covers and telling us exactly what they would be doing. We had no clue what it meant to have a good cleaning of the air ducts. We asked many questions during the over 2 hour process. They showed us pictures of before and after and also let us see all of the gunk that ended up in their filter boxes. It was so disgusting the amount of dust and grime that had accumulated over the years and by seeing the end results made us feel that we definitely got our moneys worth.
They put any furniture they had to move to get to the vents back in their original place without even being asked to. We highly recommend this company. Dont even think for a minute the work this company does is comparable to the $99 specials that are advertised for duct cleaning by others….you would be wasting your money as we have in the past.

betty j sneddon

Fabulous experience. Justin & Alec were awesome. They were courteous and explained what they were doing throughout their entire visit working in our home.
I am recommending them to anyone who wants to get their money’s worth.
Thank you, guys! This service was a great experience for us.

Steven Furno

We had no idea that our ducts were so filthy! Tyler and Jonathan were very professional and knowledgeable and did a fantastic job of thoroughly cleaning our ducts. The experience was a pleasant and unexpected surprise. We have total confidence in Better Air Northwest and their technicians. We highly recommend them!

Lynn Godden

I had my crawlspace encapsulated and needed new ductwork. I received several quotes but Matt at Better Air Northwest was the only one who understood the timing issue, was immediately able to call the office, get the job scheduled and had knowledge of inventory on hand. The other companies weren’t certain when it could be scheduled and what the supply chain looked like etc. Matt immediately understood that I needed this information to make a decision in order to coordinate with the other service company I was working with.

Everyone in the crew was courteous, on time and communicated well. They did a great job for us. We highly recommend them. Good people and Great service.

Patricia Kenny

Max and Jake were the technicians that did our dryer vent and duct cleaning. They showed up on time and explained all the steps of the cleaning process. They were very professional, friendly and easy to work with. Better Air Northwest was recommended to us by the company installing our replacement furnace and AC the next day. What really amazed me is they found a problem with our upstairs return duct and went into our attic to investigate this issue. They discovered that the return duct was completely disconnected and fixed it! We can already notice the improvement to our HVAC system after the fix. Their excellent service sets Better Air Northwest apart from other duct cleaning companies. I would not hesitate to recommend Better Air Northwest for duct cleaning.

Kenton S.

5 Stars for this company. Professional and friendly; everything was clearly explained; work was efficiently done and everything was cleaned up after the work. Enjoyed having these fellows cleaning the ducts and the drier vent! Great job! Thanks!

Joane Eby

Hunter and Nathaniel did an excellent job in cleaning out the ducts and the dryer vent. I received a call from them saying they were on their way and they arrived on time. They were very thorough, professional, neat and worked well together as a team. The technology used is awsome and I would highly recommend them. They explained their process and went the extra mile to do their job well.

Kathleen Horvath

Jason and Jordon were professional, efficient, and provided great overall service.

Joshua P.

Our two operators, Eric and Nathaniel, were wonderful! They were efficient, friendly and cleaned all areas after ducts and dryer vents were finished. Highly highly would recommend this service to anyone!!!

Jan burke

Tyler and Jordan were professional and did a great job. My only suggestion is to spend some additional time picking up all the pieces of insulation that were left outside. Overall, my wife and I are very satisfied with the company and the work done.

E. Diaz

Eric and Mike did a great job for us. It was amazing to watch them clean the vents and they got our vent covers clean just like brand new. They were professional, knowledgeable & courteous. They never stopped working, very focused. I would recommend them definitely. Quality work! Very Impressed.

B McVicker

Jason & Jordon were very knowledgeable & professional walking us through every step, telling us exactly what they were doing & what was next. Outcome was great! Referral from my daughter, another happy customer! On my calendar for return.

Char McPherson

Jason and Derek are quite the team. They were professional, organized and friendly.Apart from an initial misunderstanding when making the appointment, I was very pleased with the care that they took to efficiently complete the duct cleaning. I gladly recommend this team and Better Air Northwest to anyone interested in good quality work.

M Crowell

We had a wonderful experience with Jeremiah and Anthony, both techs were thorough, clean, and truly professional. They cleaned our dryer vent, reattached the duct for the dryer, and did not disappoint. I would highly recommend them and the company. They both enjoy their work and love what they do! We will be referring them to our friends and family without hesitation. Thank you

S Patel

We moved into our home last summer during the heat wave and discovered our HVAC system had died. We also were in the final phase of completing an addition and remodel of our kitchen. We had a new heat pump/furnace installed in August and during the first service of our unit the technician recommended a duct cleaning. We contracted with Better Air Northwest through our HVAC contractor to do the work. Our house is 40 years old and with the construction the ducts were quite dirty. Blake and Jared arrived after calling to say they would be a little early. We didn’t know what to expect since we had never had a duct cleaning before. We could not be more pleased with the way these two gentleman went about their work! They were extremely professional, polite and thorough. Blake even journeyed into the crawlspace to secure several of the ducts that had been stretched away from the vents. The ducts were so dirty they used two filters to collect the debris and dust. After approximately four hours they finished and followed up by vacuuming the areas around all the vents. We are now getting a much better air flow from our vents and we are more confident that the air quality of our system is much better. They also cleaned our dryer vent at no extra cost. We highly recommend Better Air Northwest.

Robert Gates

Our household suffers from seasonal allergies as well as dust so we hired Better Air NW. I was impressed with the ease of scheduling, the excellent customer service with the Lynn in the office, and then the crew showed up on time with a courtesy call in advance letting me know they were on their way. Max and Joe who did the duct cleaning were great. They were polite, professional and did a very thorough job. I plan to hire Better Air every 3 years. I can’t recommend them enough

Leisha Dumas

Called us about 15 minutes before arrival. Very polite, explained exactly what they proposed to do based on what they find. After their assessment they suggested that we contact a pest control service before proceeding with replacement of duct work and vapor barrier. Numerous pictures showed us the extensive damage.
We sill proceed with their recommendations and have them return for the duct work and vapor barrier replacement,

Steve

The last time we had our heat pump serviced it was recommended that we have a duct cleaning – we had the system installed in 2006 and had never had a cleaning. I reached out to the company who services our heat pump to make arrangements and they put me in touch with Better Air Northwest. I couldn’t be more thrilled with the results. From the time Joseph and Derek arrived at our home I was confident that this was going to be a good experience. They were personable and clearly knew what they were doing. They walked me through what the process would be and allowed me to ask questions and see results as they were happening. They encouraged any questions and had the job was completed before I knew it. They represented themselves and the company well. I would never hesitate to recommend this service to a friend and will definitely be calling the next time we need a duct cleaning.

Karen Kickabush

Their are only a few lots left in our phase of the development, thank goodness. This is not our first time dealing with construction dust our builder had done a negative air cleaning prior to occupancy. Coming up on 2yrs.
now so I reached out to Better Air N.W. whom we were using in our last home in Ridgefield. The technicians (Blake and Jared) were very respectful and worked well together. Took a video of the fine dust and no way to up load. Impressive .

Herman Schroeder

I am writing this review because Blake and Jared cleaned our vents this past week and gave an absolute masterclass on professionalism and good work. They were beyond polite (to us and the home) throughout the whole process and were very clear about what would be happening and how. The before and after pictures and the chance to see the filter they used full of debris gave us the peace of mind we were looking for out of a vent cleaning.

I just cant say enough how nice these young gentleman were! Top notch business and people. FIVE STARS!!!

Rory Greiling

We want to thank Jason and Jordon for the great job they did cleaning our vents today. I’m almost 80 and I can honestly say this was one of the most pleasant experiences we have had in 48 years. These guys knew what they were doing, took pictures before and after, explained the whole process and did everything in a professional but fun manner. We know a couple of neighbors we will be recommending your company to. Thanks!

James W. Wallace

Every step of the process from the estimate to the crawlspace repair and duct cleaning was very professional. Thank you, Matt, Tyler, Edgar, Blake and Jared for your excellent work and customer service. I would highly recommend Better Air Northwest for crawlspace repair and duct cleaning.

Patrick Swanson

I had been looking for this type of service for a long time, but I had not really found the right people, until after a reference from a co-worker I decided to hire the services of Better Air Northwest.
I feel more than satisfied with the service received, the team showed great professionalism and mastery of their work, answering a wide variety of questions, as well as providing useful and multiple advice.
I think the cost is very well justified for the service provided.
I recommend Jessie’s team from Better Air Northwest.

Roger Cutino

Such a wonderful experience working with Better Air! Blake and Nathaniel were very professional and friendly. Both were happy to share and explain what they were doing for both myself, and my curious dog! The work was very thorough, the ducts are much cleaner and I was amazed, but not shocked, by how much debris they removed! Both Blake and Nathaniel were knowledgable on duct maintenance and gave excellent advice on general upkeep, including furnace filters. They also cleaned and vacuumed after their work, leaving my home cleaner than they found it. I would 100% recommend everyone getting their ducts cleaned out by Better Air NW, my home already feels worlds cleaner!

Megan Gaylord

The guys were great! Joe and Max explained things as they were doing them in detail. It’s nice when contractors come to your home and take the time to do this. I am very appreciative of their time and thoughtfulness in the work they did. They did their job and cleaned up after themselves, which is also nice to see. I fully believe in supporting local family based businesses. One of the reasons is how you are treated as a customer. Sometimes they make you feel like family, not just another job trying to make money. I will definitely be referring these guys to anyone I can. Thank you!

Wendy Covell

Jason and Jordan were excellent. Show up right on time with a curtesy call before arriving. Their work was efficient, clean, and professional. This companies service will be highly recommended.

Kyle Ervin

Justin and Nathaniel came out to clean my dryer ducts and did a great job. They were humble and easy to talk to. They were diligent even though it was difficult to find the exhaust vent for the outside. They climbed up on a 3 story roof and went everywhere to find it. Finally they found it on the side of the building camaflouged in with the paint job. The first time they cleaned it out only a little came out then I had him do it a second time and this time it get a lot more out. Now my dryer only requires one cycle to dry my clothes vs the 2-3 before. This helps save energy costs and prevents fires. Apparently the HOA now covers this service so that is a bonus because they will reimburse me for the cost. The cost was also very reasonable, $175.

Nicholas Gonzalez

The 2 techs that did the work were very friendly and considerate. Everything that was done was fully explained and completed in a timely manner. I highly recomend this company. Thanks Eric and Jimi…

Bruce Wells

We had Better Air Northwest clean our air ducts and dryer vent today. They did a great job and the guys working with us were very pleasant and helpful.

Catherine Ross

Blake and Jared came ready to meet my needs. They were thorough and careful as they worked through my house cleaning all 23 vents and vacuumed out my duct system. They communicated well about the work they were doing. I learned more about my house and how the duct system works.
Great customer service from beginning to end.
If I need more help, I will ask for Blake and Jared.

Jane Berver

Justin and Nathaniel went far above and beyond what we were expecting. They were so thorough and professional. They got into all the nooks, crannies, and spaces we’d never even considered would be harboring dirt and dust. We are so happy with their service and feel so much comfortable with the renewed health of our home. Thank you Better Air Northwest!

Kathy Crider

Blake and Jared were very professional and timely. They provided excellent customer service and did a great job cleaning my vents and air ducts. Blake was extremely informative, I appreciated that he took the time to explain to me what they were doing and why. I highly recommend Better Air Northwest.

Rachel Allen

I didn’t realize that the previous owner had a bunch of cats which I am allergic to until my neighbor told me. Better Air Northwest came and did a thorough job cleaning my air ducts. I feel so much better already! They were so professional and told me all the steps they would take to do the job and then showed me the results when they were done, kitty litter and cat hair. Don’t get me wrong, I love cats but can’t live with them. Luckily, I’m not allergic to dogs.

Helen Perkins

When setting the appointment I was informed what the cost would be and that is what I paid. No additional costs and up selling of any kind. Just fair and straightforward. The morning of our appointment I received a courtesy call about 45 mins prior to arrival. Eric and Jimi were punctual, wearing company shirts, very polite and wearing masks per Covid mandate. I can’t speak highly enough about how nice and informative these two guys are. They represent their company very well. We will definitely be using Better Air NW in the future.

Frank Russell

Blake and Jared showed up on time and let me know what they were doing each step. They cleaned up after themselves and did a fantastic job. They both were very professional and did their jobs well. I’d highly recommend getting air vents/ducts cleaned by Better Air Northwest.

Sharon West

This is the second time we’ve used this team and they did another great job. Very helpful, very polite and professional. I definitely recommend these folks for all your air vent cleaning needs!!

John Farmer

Having had long neglected ducts that were a real mess, I had a completely positive experience with Better Air Northwest. They scheduled promptly, arrived promptly, were very friendly and happy to explain everything clearly and answer any questions. Great people, an excellent job and a very fair price! Eleven out of ten.

Mike Germo

Anthony and Ian came to clean our ducts that had not been cleaned in probably 20 years. Both were so professional, considerate, thorough. I could not be more pleased. I literally could feel the air quality improving by the time they were through. If you’ve never cleaned your ductwork let me tell you it is worth the expense and this company was great!

Shari Robinett

Blake and Jared were very informative, knowledgeable, polite, and respectful. They both tolerated my questions and extremely funny jokes. I have recommended your company to several coworkers and friends.

Mark Degenhart

Service completed yesterday by Blake and Nathaniel. They explained the process and went to work. Kept us informed through out the service call and explained the results along with pictures. Would highly recommend this service, the amount of dust they extracted explains the dust in the house and how it impacted our allegeries. Should have scheduled this service years ago.

Diane Routt

The guys were professional and careful moving all around our home. They made great conversation while also working around our conf calls, room to room. They cleaned up any dust and left the home so clean. Great work!

Chris clarke

Thank you to Blake and Nathaniel for coming out and doing such a professional job. They were here for a number of hours making sure everything was efficiently cleaned from top to bottom. They were polite and accommodating, even when my daughter was asking 1000 questions, or our dog was barking at them. They explained the entire process, showed us what they were doing, and then made sure everything was cleaned up upon leaving. We will definitely use again.

Sara Lyons

Joe and Max cleaned our ducts efficiently and thoroughly. They explained the process and met my requirements for some of the unique situations. I recommend them highly.

Graig S

Jesse and Alfonso arrived on time, were courteous and explained what they were going to do. I’ve had this company clean my ducts and dryer before. They did a terrific job cleaning and even found a loose duct under the house that they repaired gratis. When the job was done they did a thorough job of cleaning and vacuuming any residue. Definitely recommend Better Air if you need to clean your ducts and/or dryer!

Todd L

I was recommended to Better Air by an HVAC friend. I called several companies and asked questions as I was apprehensive about having this done, but since we just did some updates in our home, I thought it wouldn’t hurt to check into it. One company wanted over $1500.00 to do the same as what Better Air did and said it was because they were NADCA certified. I scheduled an appointment 2/16/2022 and when they arrived, the very first thing they did was acknowledge my name and introduce themselves both to me, Anthony and Ian. I come from a profession that appearance is your first step to customer service and I was happy to see both were presentable, clean and took pride in their appearance and even the company vehicle was clean.
I informed them that we just had new floors and paint done and they expressed to me that they would be very careful not to disturb anything and would leave everything cleaner that what they found it. Anthony explained the process and what they would be doing to clean the duct work. Both put on clean boot covers as to not track any dirt onto our new flooring. The two got right to work after a short walk through the house to locate all the vents. At times I would ask questions and at no time did either Anthony or Ian seemed to be bothered by my questions and happily answered every concern I had. Anthony showed me the filter that would catch anything and all from the vents and afterwards in which I was very impressed and yet surprised of what came out of my system. After the ducts were cleaned, they went back into the house and vacuumed around the vents on the floors and made sure nothing was left behind.
From start to finish, both Anthony and Ian were nothing but professional and honest with me and I would hire them again or refer them to anyone if anyone needs a honest, local company to clean their duct work. I am a believer now in having our ducts cleaned! Thank you for the professional job, well done!

John Myers

Jonathan and Jason came to clean our ducts and dryer vent on 2/15/22. They were both so amazing! They educated us every step of the way and were courteous and efficient. They worked so hard and the finished product was impressive! I can’t believe how much hair and GUNK out of our vents! As a homeowner, it’s stressful to know what company to choose for a service- trust me- you will be glad you chose Better Air Northwest! Wow Experience!

Morgan Spangler

Blake from Better Air Northwest provided excellent service with our duct work and dryer vent cleaning. He explained all aspects of the job in easy to understand terms; and was so very courteous and professional.

He provided before and after photographs of the duct work, showing us how clean our system was after he was done.

Blake also wore shoe coverings and a mask during his visit, demonstrating great respect for our health and home.

We recommend Blake, and Better Air Northwest most sincerely!

Edward A Small

Better Air Northwest did a great job. Jesse and his partner explained everything and made the experience hassle free.
They also pointed out some tips for making our dryer more safe and efficient.
The air quality in the house has improved already!

Kimberly Levine

I am absolutely so impressed! Pretty honest n they explained what they r doing both nice and friendly and cleaned right after they do one job at a time and vacuum the entire floors they did an awesome jobs i will definitely recommend them to others way to go Better Air Northwest 👌👏👍

Lourdes Bleuler

Joe and smack very helpful. Explained what they doing. Neat and cleaned up afterwards.very informative

Valerie Rippee

Joe & Max got the job done no problem. They answered any questions I had and were thorough through the entire process. I’ll definitely use them again in the future and highly recommend them for what ever issues you need fixed.

Daniel Levy

Okay, Okay just the fur that could have easily been one big dog. Luckily Joe and Max adopted Fido the Fur Pile and has rehomed him in the garbage. I was really excited to have them come out and clean my ducts, which I knew needed it after moving into this house. I can literally breathe easier knowing I have cleaner and more air movement throughout the house. The cleaning and service definitely exceeded my expectations!

Joe and Max were punctual, professional, and very friendly! I am pretty sure all we needed to go along with the hilarious conversations and good stories as they were getting into the nitty gritty of cleaning were a couple of beers, but nonetheless, I am super happy with their work and all around good service! I will be recommending Better Air to my friends!

Kristina Hauri

I have now learned why this company has such great reviews. I had my heating and dryer ducts cleaned yesterday – long over due – and I can’t speak highly enough of the gentlemen that showed up to do the work. They explained exactly what they were doing and why. Pictures of the before and after were provided which showed just how much I needed this service done. They were courteous and made sure that the areas were clean upon departure. I will certainly recommend to others and use them again.

Colleen O'Neal

The two service men who represented this company were very courteous and professional. They made sure that no dust was left, in fact they picked up some of my neglected areas of dust under all the vents. They worked hard yet efficiently and as a team. I strongly recommend this company.

Susan Reeves

Joe and Max got to my house on time and cleaned my HVAC vents. They were really kind and explained what they needed to do and why. They showed me their machine’s filter as they were leaving and let me tell you I’m glad they did. After witnessing the concentrated nastiness those gentlemen sucked out of my HVAC system, I believe that people need to get their vents cleaned on the regular.

Clint Hall

We just had our ducts and dryer vents cleaned today by Anthony and Ian. They were phenomenal! They were very detailed oriented, explained the entire process very well, pleasant, professional, and you could tell they truly cared about exceeding our expectations. We will definitely be using them again!

Rita Patel

We had the ducts cleaned and my sneezing fits seemed to have gone by the wayside. Neal W. and Derek M. were quick, courteous and effective. They explained the process and got to work. We had them clean the dryer vent as well.
Thank you Better Air NW.

Harold (Butch) Butcher

Joe and Max came out to clean the ducts in my home. They were extremely professional and respectful. Would recommend them and this company to friends and family. Awesome job! Would give more than 5 stars if I could.

Megan Waters

Neal and Derek make a good team. They arrived on time, both are very professional and easy to talk to. They explained each step they were performing. They answered all of my questions and showed me the equipment used. There are cheaper companies out there, but I learned long ago that you get what you pay for!
I highly recommend Better Air Northwest and plan to use them for future maintenance needs.
Metfab Heating and Cooling (also an excellent company) recommended them. I can see why.

William Montgomery

Max and Joe were great! Their professionalism, courtesy and competence were excellent, they answered questions clearly and worked efficiently, and I am so reassured to have a much cleaner dryer and duct system. I would definitely call your company again. Max and Joe, thanks again, you were both such nice people!

Deborah Wright

Professional work frm start to finish. Knowledgable of their work explaning the process, Show of work start to end . Very friendly but efficient, professional at their work, answering any questions or doubts i had, reasurring me wth their knowledgable answers! will definately use Joe & Max for my work again!!!

jeff & li Ross

Highly recommend Better Air Northwest for duct and vent cleaning. Neal W and Derek M were very friendly, professional, and explained the process and showed before and after pictures. Thanks guys!

Lynda L

Thank you to Matt and Joe who cleaned my duct work and dryer vents on Wednesday, January 5, 2022. They arrived on time, went right to work and kept me updated on what they were doing and why. I am really pleased with the job they did and my home smells cleaner and feels cleaner too. I have told several of my friends about my very good experience and I hope that it will mean more business for your company.

Robbi Wilson

Max & Joe came out to our house and were not only professional but also very pleasant to host in our home. They made the entire experience prompt and pain free. While bringing a good amount of great advice for our air quality it was evident they knew exactly what they were doing and delivered on their promise of great quality service. Will definitely be calling Better Air for our next service.

Gavin Huckins

We LOVED our technicians, Eric and Jimi! They were thorough and explained all of the processes. Loved the option to sanitize our ducts as members of our household are respiratory compromised due to Covid. Overall result was FANTASTIC!!

Sally Boyce

Eric and Jimi were really great to have in our home. They were kind, and walked us through each step of how they clean the ducts. They did an amazing job, and we can already tell there is a huge difference in the air quality of our home. Highly recommend!

Kristian Burch

Better Air Northwest did a phenomenal job cleaning out the air vents in our home. We’ve never had our vents cleaned ever since we moved into this house. After they were cleaned, we could literally feel the difference in how the air was circulating in the house. Jesse and Alphonso were in and out in 3 hours after cleaning the vents of our 2 story home. They did a great job overall. We were even able to carry on with our normal day to day activities inside without any issues. Thank you Better Air Northwest for your professionalism, with the price and the service done. Would highly recommend hiring them to clean your vents.

George Chech

Neal and Leo were great! They actually showed up a little early, which was good..
They worked efficiently, knew their job and worked hard. Quite a bit of dust came out of the duct work but then it had never been cleaned in 17 years so it was expected. They took no breaks, finished the job in a timely manner and cleaned up all areas where they worked.

Nice job guys. I will definitely recommend Better Air Northwest and you two guys to anyone need their furnace ducting cleaned..

Thanks very much..

Ken Sease

Edgar showed up on time. He is a pleasant and friendly guy! He worked efficiently and obviously knew his job.. He was also quick and explained all that he was doing.

Thank you Edgar, great job!!

Ken

Ken Sease

Joe & Max were awesome. They communicated well about their arrival time. They did a great job in my house, being careful of my nice carpet and couches. They left the place cleaner than they found it (and that’s so unusual with tradesmen these days!). I appreciated them so much. They were also kind and easy to talk with. They both seemed to enjoy their job and also working together as a team. All around a pleasant experience. High five, guys!

Elizabeth Cole

Great work by Joe and Max cleaning my homes ducts. They were fast, knowledgeable and really helpful. They walked me thru the process, and showed me the results. Will use them again!
Thanks!!

Rich Hensley

Jason and Johnny went above and beyond! They were friendly, professional, courteous and very informative about the process. I loved seeing the before and after photos it really showed what a great job they did! They also showed A lot of patience and kindness and dealing with our excited dog and the children! Thank you for a great experience. We will be using Better Air Northwest for all of our future needs and definitely recommend them to others!

Sabrina Almaguer

Zach & Ponch came to my home to clean my vents. Not only did they clean the vents, they solved a small problem we had with our duct electrical damper being stuck. So knowledgable and professional. Ponch and Zach took time to walk my husband and I through everything they were doing and why. Loved their tutorials and conversation. Would highly recommend Better Air Northwest. They are now scheduling to come back to relocate my dryer vent to better location, a solution we have needed for some time but didn’t think it was possible. Solution solvers and job completers. We are so happy with them.

Dawn Anthony

I knew, from my first phone call, that Better Air NW was a company we could trust. Sharon answered our questions, quoted the cost, and scheduled an appointment. Today, Zach and Ponch arrived on time and explained the process. They worked efficiently as a team, cleaning the ductwork and vacuuming any debris. Their company can be proud of them……polite, fun, knowledgable fellows. You can count on reputable service.

Donna Jacky

We recommend Better Air Northwest for Dryer vent cleaning. The whole process from scheduling to the cleaning was very easy. The team that came out, Jeremiah and his colleague were punctual, polite and answered all our questions.

Shobhana K

We needed to have major duct repairs and duct cleaning in the home we just bought, and BetterAir Northwest did a great job. We were very impressed by the owner’s initial visit and explanation of the work that needed to be done. He was extremely clear and forthright and answered all of our questions. The team that did the work was also excellent; cordial, patient and thorough, also answering any questions we had during the day-long process. We recommend BetterAir Northwest without hesitation!

Linda Howey

Thank you! Such a professional and warm experience from start to finish!
Kourtney: you have a phenomenal phone appearance! It was a pleasure to work with you.
Jeremiah and Anthony: Because of your warm, professional, and considerate presentation, I felt at peace giving you free reign of my home to do your work without me hovering over either of you. You explained everything, shared before and after shots, and demonstrated the whip, all of which made for a very enlightening and enjoyable experience for me! Thank you so very much for your detailed approach to my home ducts and also for not only cleaning but repairing my dryer venting as well. I will absolutely be spreading the word (and business cards) for Better Air Northwest amongst my family, friends, and neighbors.
Blessings and best wishes for safe and magical holidays to all,
Kimberley

Kimberley Birkemeier

From my first phone call to the call letting me know they were done Better Air Northwest was very organized and detailed. I was able to get an appointment in a short amount of time and the price is well worth the work!

Midge Dobbs

The Better Air Northwest team was excellent. The team thoroughly explained the process of cleaning our air ducts and dryer vent and showed us the equipment they planned to use. They were professional, friendly and responsive to all our questions. We are very pleased with their service and would highly recommend them for any future HVAC cleaning needs.

Louis Brunetti

Neal and Jesse did exactly what I wanted to clean my heating ducts, and informed me along the way to ensure I was happy with the service

Bruce Gilles

Awesome reliable, professional, and very friendly.
I had the best experience with Better Air workers. I would highly recommend this company to do you duct work cleaning. They were on time and the young man Joe, was so friendly and explained what they were going to do from start to finish. We had some vents that were loose and he fixed them and he made sure everything was clean before they left. I will be using them again.

Sharon Guajardo

Overall the company as a whole is very professional, responsive and prompt. The gentlemen that worked on the house was a true delight. They got in, explained everything, did amazing service in a timely manner. Their names are Neal and Jesse. Jesse was definitely above and beyond, great attitude and efficient. They even came back a second time to fix my air duct grill. Round of applause for these guys. They deserve a raise. And because of them I’ll refer your company and continue to use your services! Thank you so much for making my life cleaner and easier ;))

Khristi Levack

Brandon and Greg were punctual, informed, and efficient! They explained what they were doing and included us in their findings every step of the way. We have a new furnace/ac and were glad to have our air ducts and dryer vent “like new,” too! We did feel like “part of the family” and are so pleased to have had them here. They seemed proud of their jobs and understood the importance of great customer service. It makes a difference!

Leon & Judy

I bid out our job to a few different companies to find that Better Air NorthWest was the best choice. We had the pleasure of working with Grant. Not only are they amazing to coordinate and work with (very friendly group of people,) they go above and beyond to help get the duct system thoroughly cleaned and ready to go! We had been doing a great deal of work in our basement, and while the ducts were mostly new, they were filled with debris from prior years, sheet rock dust and other particles from the demolition. Before this service we were constantly wasting time overly dusting (every time we had to use the furnace dust would go everywhere) and the air quality was not the best. After the cleaning, we are not having to dust as much and the air quality is far superior to where it was. Its a huge time saver and gives me better piece of mind. Thank you again and again for your great attention to detail and kind staff. We really enjoyed working with your team.

Taylor Smoot

This was the second time I have used Better Air. Brandon and Jordan were great. Very customer service oriented. They explained each step in the cleaning process. Answered many questions. Worked very hard. Very satisfied and will use them once again. Tom L

Tom L

our house is much wormer now and cleaner now {less dust} now.

the guys works very hard and fast .thay keeped every thing clean and picked up after there work was done. nice people to work with.

RossVenneri

Nate did a great job at our house! He not only explained the process and showed us the results, but took the time to show us how the equipment had been sanitised before he started.

We are very satisfied with the work done on our house. We highly recommend Better Air Northwest.

John Gibson

Being this is the first time having Better Air Northwest come to my home, I find they are very prompt and reliable. Jason and Lawrence were very professional as they performed the duct pressure test. Questions I asked were answered in a very knowledgeable professional manner. I will take into consideration their recommendation. I appreciate the office being able to schedule me sooner, rather than two weeks out. Thank you.

J. Ivey

The entire team from the office team to the technicians are outstanding. Appointment times are kept, work is top quality and they work their tails off to deliver top quality work. No upselling like the “big” players in town. Your home will appreciate the TLC

Bryen N

Brandon and Jordan removed and replaced new duct work, insulated the plenum tube, sealed all the connections with mastic and cleaned the ducts. They were very informative and professional. I can see now why they have such a good reputation and high ratings score. The heating and air quality change was immediate.

Fred

Your Service Representative Brandon Nelson: called before the scheduled service time, arrived on schedule, was very friendly, knowledgeable, and best of all did a great job.

Thank You

Rus Whaley

We had a new furnace and Air Conditioner installed. They use Better Air Northwest for vent cleaning. Edgar from Better Air Northwest was our technician. He did a fabulous job and cleaned everything. He explained everything to us and showed us what he cleaned out. He even cleaned our dryer vent which was scary how much stuff he got out even when my husband had periodically cleaned it. He was so thorough and even having to work by himself since his partner was sick he did a great job. We would totally use them again and request Edgar if we could. If you are lucky enough to get Edgar you will have a very good job. Thank you

Steve And Cindy Johnston

Anthony and Brendon arrived promptly to clean our heat vents. They explained what we could expect during their visit and then went right to work. They were professional, neat, friendly and we were comfortable having them in our home. We will use their services again in the future.

Cindy Freeman

Efficient, professional and knowledgeable. As a realtor it is important to have a company that is dependable and that I can recommend with confidence. I highly recommend Better Air Northwest!

Jane Davies

I chose Better Air Northwest after checking several websites for duct cleaning. I am happy to say it was the right choice. Our tech was Edgar who I would give 5 stars to for his efficiency, work ethic, manners, promptness, and overall professionalism. We will definitely recommend Better Air to others. A great experience from start to finish. And our house is less dusty, which is what it is all about.

Kathy

Anthony and Neil did a great job. The entire operation went very smoothly and both gentlemen were very conscientious and professional. They did a great job, were respectful of our home, and left everything clean and put back together.

David Brugato

Brandon and Manny came out and on time. They were so efficient and walked us through everything they did. They were fast but thorough. Great attitude, very nice young men. I put a reminder on my calendar to contact you in a year to have this done again and on an annual basis. Thank you

Bobbie Lindekugel

Our neighborhood went together to have our dryer vents cleaned. So pleased we had Better Air Northwest do the work. Every homeowner were very satisfied with the cleaning. Jason, Jordon and Lawrence were knowledgeable, professional, and customer service focused. Thank You Better Air Northwest Vancouver for a job well done.

Roberta

We had Edgar clean our air ducts while we were having a new furnace installed. He did a fantastic job and didn’t hurry anything that he did. He also included cleaning our dryer vent which was alarming how much stuff he got out of it. I would highly recommend Better Air Northwest for cleaning of vents. If you are lucky enough to get Edgar on your job you will have an excellent service. We will definitely reuse them again when it is needed and will refer other people to this company.

Cindy Johnston

Brandon and Jordan were early to their appointament, courteous, conscientious and went the extra mile. I would definitely use Better Air Northwest again.

Jill

Very personable and considerate technician.

Linda Waara

great job very courteous on time and very nice people explained things well I will not use anyone else

Ronald Rudolf

Choosing Better Air Northwest to clean our air ducts and dryer vent was a wise choice for us. They arrived on time, did an excellent job, charged exactly what they quoted over the phone, and were professional. They also saved us the cost of having to schedule an appointment to have our dryer worked on as it was taking more than twice the usual time to dry clothing. After they pulled two large clusters of lint from the dryer vent I understood that they very well might have prevented our house from catching fire.
I highly recommend Better Air Northwest for cleaning vents. I can’t imagine it having been done any better!

Debra

Anthony and Joe were professional, informative and efficient with cleaning the ducts in our home. I could notice a marked improvement in the air quality almost immediately! I definitely appreciate the good communication skills of your company staff.
Thank you. We would definitely recommend your services and will see you again in a few years!

Tracy Johnson

I highly recommend Better Air Northwest. The team was amazing! COVID conscious, professional, on-time, respectful of my home and pets, walked me through the process and kept me informed throughout the whole project. I am a happy customer.

Carey Garland

We had Anthony and Damon clean our ducts and our dryer vent. They arrived promptly at the scheduled time and then took the time to explain to me exactly what they were going to do. When they wrapped up they showed me the gunk that was removed from the ducts. Very happy with their professional approach. Oh – and they were great with our pets too!

Lyn

Justin and Josh have just left having spent the last three and a half hours cleaning our ducts. We cannot speak too highly of them. Hard working, well informed, good communication with great attention to detail and good to have around. First rate service

Monica Kirk

We had our air ducts cleaned today and couldn’t have been more pleased with the experience. My neighbor was raving to me about her experience with Better Air Northwest, and it turns out, my experience was just as positive. The guys were upbeat, approachable and friendly. They explained the process to me as they worked on the house and showed me before and after pictures at the end of the visit, including the nasty filter full of all the yuck they pulled from our vents. They were professional and thorough and even vacuumed every area they visited throughout the house at the end. I value friendliness and approachability when working with a business, the more experiences I’ve had with technicians coming in and out of my home. I felt comfortable as the kids and I went about our day with the technicians working around us. I will definitely use them again and recommend this company to anyone looking for this service. Thanks guys!

Elizabeth Ganji

Customer service was 100% starting with my email quote from Cathy. Today, I had the pleasure to work with Matt, Jonnie and Nathan. The crew was on time, professional, considerate of my home and animals, very friendly and took the time to explain exactly what they were going to do and showed me their progress throughout the job. Money well spent and will definitely hire them again. I highly recommend Better Air Northwest!!

Carey Garland

I had the pleasure of having the Better Air Northwest team in our home today to clean our ductwork before a new furnace gets installed tomorrow. Anthony and Joe showed up right on time, after calling first to alert me they were on their way. They were extremely professional and explained the process and what we could expect. Soon thereafter two more team members showed up – Matt (owner) and another fellow whose name I didn’t catch. It took about 2 to 2.5 hours to clean our ductwork and they kept us informed of their progress and were incredibly friendly and respectful of our home. They also cleaned our dryer vent and gave me some tips on that. When they were done, they vacuumed our house to ensure they left no trace of anything behind. It was the best customer service I’ve had in a long time and I am looking forward to having them back in the future. I highly recommend Better Air NW without hesitation. Thanks so much Better Air team!

Kim

Edgar and Tyler H. did a fabulous job cleaning my parents’ ducts following an oil furnace fire. They were very professional, did a great job and were very helpful and took care with their home. Would definitely bring them back for future jobs!

Jim

Better Air Northwest recently cleaned my elderly mother’s furnace ducts. Tyler and Edgar arrived on time and suited up with masks and great professionalism. They explained what they would be doing and the approximate time it would take for each step. They took the time at the beginning of each step to reiterate to my mother what was happening next, Both men made her feel so comfortable.

Tyler went beyond what he needed to do by getting down on the floor and helping her pick up a bag of pecans that fell out of the refrigerator when she opened it.

We would highly recommend Better Air Northwest!

Carol

I am so glad we used Better Air NW for our vent cleaning. They did a more thorough job than the company we used previously. They were great to have in our home and we’re very clean and accommodating for my two small children. Thank you Eric and Jake!

Corrina

Tyler and Jonnie did a great job of cleaning our ducts. They were organized, they explained everything they would be doing, they carefully laid drop cloths and cleaned up so well after they were finished. They were very informative on all the questions I had.
Thank you guys! I would recommend them to anyone wanting cleaner air ducts in their home.

Irene

Anthony and Joe from Better Air Northwest did an excellent job cleaning our furnace ducts. I had mixed up the date they were coming so I wasn’t really ready for them and they were so gracious as I hurried around to clear the vent access. I appreciated their professionalism such as wearing shoe booties, explaining the process, showing me the results, vacuuming the floor (!) and especially petting my dog!
I highly recommend Better Air Northwest for furnace duct cleaning.

Jane Miletich

Anthony and Joe were prompt, professional, courteous, and thorough in their work. Their customer service was a 10! They talked through their process and kept me informed along the way. My house no longer has an “old house smell!” I have used other companies in the past, but Better Air Northwest was a superior experience from the ease of scheduling, customer service, and quality work. My house no longer has an “old house smell!” I highly recommend!

Emily

We had a dead smell coming from our air ducts. We tried other companies but none would return our call. Better Air had tech out that afternoon to see what the problem. We would like to thank Lawrence , Tyler and Jonnie for finding the problem and taking the dead rat with them. The house smells great now. Thank you Better Air.

Mark Turnham

Anthony and Joe did a great job! I’ll will recommend your company to anyone looking for an awesome job of duct cleaning.

Eloise Rodgers

We needed our dryer vent cleaned and wanted to support a local company if possible. We saw great reviews about Better Air Northwest so thought we would give them a call. From the time I booked the appointment until I received an email this morning thanking us for using them I couldn’t be happier. Anthony and his associate were very thorough and cleaned their surroundings outside from extra lint that had blown around. I would highly recommend this local family owned company and plan on using them in the future.

Tom Hofmann

Tyler. H and Jonnie. P did amazing they were very friendly and very knowledgeable about the work they were doing. They also gave me a simple step by step explanation of what they were doing.

Michael Edwards

Anthony and Joe were on time, explained the process and were thorough with the work. thanks for great service! Ariana

Ariana Poniatowski

Outstanding service by Techs Tyler and Jonathan …. efficient and well done cleaning of dryer vent and reharnessing the vent piping (had fallen down into crawl space. All cleaned up Too
Highly recommend!

Paul

I want to compliment this company and their employees for outstanding customer service from the first phone to schedule air duct cleaning through completion of the job. The men who performed the service were friendly yet professional. They explained what they were doing and why, arrived on time and got right to work, followed COVID-19 safety protocol and were respectful of our property. I highly recommend Better Air Northwest. It’s a great value and we will definitely be repeat customers.

Gloria Candanoza

Like some other folks I thought duct cleaning was a cash cow for companies but really was not needed if you kept your house clean. Wow I was wrong. The whole experience from setting the appointment to doing the actual work was amazing. Matt has high standards and it reflects in the quality of work and the example he sets for his staff. Luis He arrived on time and worked hard. Luis vacuumed each downstairs register and the sheet metal scrubbed to a bright shine before cleaning the ducts. He even dusted of the ceiling fan while he was up on the ladder doing the ceiling registers. He found an issue in one of the return registers and fixed it. I appreciated that he explained what he was doing and why it was important.

Like the other reviewers, I highly recommend Better Air Northwest.

Barney

I couldn’t be happier with the service received from Better Air Northwest. The experience was spot-on perfect from start to finish. They were on-time for all appointments. Their friendliness and professionalism was second to none. I especially liked how they were very careful about controlling dust and debris by putting down plastic everywhere they would be walking and carrying out the old ad dusty ducting. The techs, Jordan and Edgar, were impressively efficient and professional. Better Air Northwest has gained this customer for life. I couldn’t recommend them enough.

John Young

Today, 05/18/2021, Anthony & Joe of Better Air Northwest showed promptly as schedule and were READY TO GO! Beyond doing a remarkably thorough job cleaning out ALL the heating ducts in my house (FAR BEYOND my expectations!), Anthony did an excellent job taking time to explain everything to me FIRST. All other questions I had were answered courteously and to the point. Joe was also helpful in the same manner. The two did a thoroughly PROFESSIONAL job and I recommend them, individually, and the company, as a whole. (I had previous experience with Edgar, of the same company, who also did an outstanding job cleaning out and replacing our clothes drier ducts. Edgar’s outstanding work AND ADVICE, like Anthony’s today, is what brought me back to Better Air Northwest.) This is an outfit I trust COMPLETELY!

Walter Pienkowski

Jeremiah and Josh did a great job. They were both very thoughtful and courteous. I would highly recommend this company.

Meredith Chapman

Great job, very courteous, good communication from both Neal an Jesse

Great Work

I recommend Better Air Northwest without reservation. The team arrived on time and were personable and professional as they cleaned WAY too much fuzz from our dryer vent. They were respectful of our time and our property, and willingly answered questions they must have heard many times before. Glad to be able to support a local business and give a shout out to Anthony and Joe for great service.

Bonnie

I highly recommend Better Air Northwest. Hunter and Luis showed up on time and walked the house to explain the whole process before they began. After the job was completed they went over everything again to make sure I had no questions. They took there shoes off before entering my home and left it cleaner then when they entered which was a nice surprise!

Terry Carpenter & Patrick Philpott

Hunter and Luis did a fantastic job for us. The hiring process at Better Air NW must be inspired. They were everything you want in job performance, and so much more. They seemed, dare I say, happy to be of service. Nothing is done is secret; they explain everything they are doing and ready to answer any and all questions. Just a side note: we had the disinfectant done also, but it bothered my wife’s sinuses, so don’t be too close to the vents when it’s being done.

Jeff And Shelley Neis

I had a fairly large job (Over 21 vents) and Justin and team we on time, explained everything , did a though job, cleaned up very well. I am very happy with the service I received.

Chris Chapman

Anthony and Joe did a fantastic job cleaning the air ducts in my house. They were very knowledgeable , friendly and professional.
I highly recommend them!

Kathy

The service team was polite, professional and they explained everything. They cleaned up very well and they loved my dog.

Dave Bogdon

Tyler and Jonnie arrived on time, were very friendly, courteous and competent. They completed the job quickly with no mess at all and we were very satisfied with their work.

Greg And Cynthia Rieben

We had a great experience! Tyler & Luis arrived on time, were courteous with covid protocols, and were both very professional and nice. They walked us through the whole process and showed us meticulous progress along the way. It feels good to have cleaner air in our home. Thank you!

Alina N

So happy… thanks

Alex

Tyler and Jonnie arrived on time, were very friendly, courteous and competent. They completed the job quickly with no mess at all and we were very satisfied with their work.

Greg And Cynthia Rieben

We had a great experience! Tyler & Luis arrived on time, were courteous with covid protocols, and were both very professional and nice. They walked us through the whole process and showed us meticulous progress along the way. It feels good to have cleaner air in our home. Thank you!

Alina N

So happy… thanks

Alex

As usual great service. Fast and efficient. Jason was nice to talk to and answered all my questions.

Mel

Better Air Northwest is one of the most caring and customer forward companies I have worked with in a long time. They were a referral to us and we have since referred them to several of our friends for duct and dryer vent cleaning. The workers were polite, considerate and thorough with their work. Additionally, I had the pleasure of working with the owners and they could not have been more caring and understanding as business owners. If you aren’t sure who to use for duct cleaning, definitely put these guys at the top of your list.

Stephanie Anderberg

I was very happy with the service. Neal W. and Jesse S. were professional, friendly and explained the process and answered my questions. They were courteous and gave me advice on rearranging my furniture so the air flow would be better. Nice to have clean air.

Gretchen

Neal and Jake were very professional and explained what they would do and how their equipment was used. They answered all my questions. They even showed me the dust that was removed. I will not hesitate referring others to Better Air NW.

Virginia Chadly

We were referred to Better Air Northwest by Ultimate Comfort & Heating. When we called for a quote we received a prompt and reasonable proposal followed up by an email confirmation. Edgar and Jered showed up at the time promised and went right to work. Edgar explained what they were going to do, walked through the whole house with us, and went through how the equipment they used worked. Edgar and Jered worked well as a team, were courteous and professional, and performed the work diligently. After completing the cleaning they did a thorough cleanup and showed us what they cleaned out of the ducts. We couldn’t be happier with their work and highly recommend Better Air Northwest for your duct cleaning needs.

Paul Wonder

It is a rare thing these days to find such exemplary service, but that is exactly what you get with Better Air Northwest! Jesse, Neal and owner Matt went above and beyond! We will continue using their services and I would highly recommend this company to any and all for your duct cleaning needs!

Debbie

Jason and Jesse kept me informed every step of the way about the process of fully cleaning our ducts and furnaces. They were friendly, reliable, and conscientious. I highly recommend Better Air Northwest.

Pam S.

My techs were fabulous, not only were they friendly and courteous, they went above and beyond to make sure everything was perfectly cleaned…while explaining their process and checking in with me the whole time. They were truly committed to doing a great job, not just checking the boxes. I’m super grateful.

Wendi

Ponch & Zach came to my house and did a full heating system vacuum. They were on time, very efficient and friendly. I would highly recommend Better Air Northwest.

David

I received great service from Anthony and Jordan on 9/20. They were very professional and explained the process and showed me what my vents looked like before and after. I would highly recommend them to have your HVAC cleaned. I appreciated the service. Thanks 🙂

Tasha